Frequently Asked Questions
Click one of the links below to jump to that topic on the page.
NASP As a Certifying Body
Students have up to six (6) months from the date of purchase to complete a course.
NASP exams allow two (2) attempts to make a passing score of 80%. After two attempts, the exam is no longer accessible. Additional exam attempts may be purchased for a small administrative fee. To purchase additional exam attempts, please contact [email protected] or call 1-800-922-2219.
Tests are open book. You can utilize your course materials during exams.
No. NASP courses are designed as stand-alone courses and must be completed in full for students to receive certificates. However, students may find that knowledge from completed outside coursework assists them in completing NASP courses. Please note that the Safety Professional Certificate and Safety Director Certificate certificates require prerequisites of which one option is completed degrees.
Exams are not timed. However, you are required to complete exams in one session. Exiting from the exam before results page will result in a failed attempt.
No. For each question, you must click the “Submit” button to finalize your answer. Be certain that you have selected the answer that you want before you click submit. Once you submit your answer, it cannot be changed. As soon as you submit your answer, you will be informed if you are correct or incorrect. If your answer is incorrect, make a note of the question content so that you know which section of the course to review.
Go to Client Login in the top right corner or click here.
Please allow 5-10 business days in order for us to review your score and issue your certificate. For our international students, some delays through the US Postal Service can be expected. Occasionally, customs will open packages for security reasons and then not send packages to their final destination. To avoid this, student can request expedited service through United Parcel Service (UPS) for an additional charge. For further information, please contact [email protected] or call 1-800-922-2219 to determine UPS shipping costs.
Students may request up to a six (6) month extension by completing an Extension Request Form, the form can be accessed here.
NASP as a Training Provider
Students have up to six (6) months from the date of purchase to complete a course.
NASP exams allow two (2) attempts to make a passing score of 80%. After two attempts, the exam is no longer accessible. Additional exam attempts may be purchased for a small administrative fee. To purchase additional exam attempts, please contact [email protected] or call 1-800-922-2219.
Tests are open book. You can utilize your course materials during exams.
No. NASP courses are designed as stand-alone courses and must be completed in full for students to receive certificates. However, students may find that knowledge from completed outside coursework assists them in completing NASP courses. Please note that the Safety Professional Certificate and Safety Director Certificate certificates require prerequisites of which one option is completed degrees.
Exams are not timed. However, you are required to complete exams in one session. Exiting from the exam before results page will result in a failed attempt.
No. For each question, you must click the “Submit” button to finalize your answer. Be certain that you have selected the answer that you want before you click submit. Once you submit your answer, it cannot be changed. As soon as you submit your answer, you will be informed if you are correct or incorrect. If your answer is incorrect, make a note of the question content so that you know which section of the course to review.
Go to Client Login in the top right corner or click here.
Please allow 5-10 business days in order for us to review your score and issue your certificate. For our international students, some delays through the US Postal Service can be expected. Occasionally, customs will open packages for security reasons and then not send packages to their final destination. To avoid this, student can request expedited service through United Parcel Service (UPS) for an additional charge. For further information, please contact [email protected] or call 1-800-922-2219 to determine UPS shipping costs.
Students may request up to a six (6) month extension by completing an Extension Request Form, the form can be accessed here.
Technical Support
Students have up to six (6) months from the date of purchase to complete a course.
NASP exams allow two (2) attempts to make a passing score of 80%. After two attempts, the exam is no longer accessible. Additional exam attempts may be purchased for a small administrative fee. To purchase additional exam attempts, please contact [email protected] or call 1-800-922-2219.
Tests are open book. You can utilize your course materials during exams.
No. NASP courses are designed as stand-alone courses and must be completed in full for students to receive certificates. However, students may find that knowledge from completed outside coursework assists them in completing NASP courses. Please note that the Safety Professional Certificate and Safety Director Certificate certificates require prerequisites of which one option is completed degrees.
Exams are not timed. However, you are required to complete exams in one session. Exiting from the exam before results page will result in a failed attempt.
No. For each question, you must click the “Submit” button to finalize your answer. Be certain that you have selected the answer that you want before you click submit. Once you submit your answer, it cannot be changed. As soon as you submit your answer, you will be informed if you are correct or incorrect. If your answer is incorrect, make a note of the question content so that you know which section of the course to review.
Go to Client Login in the top right corner or click here.
Please allow 5-10 business days in order for us to review your score and issue your certificate. For our international students, some delays through the US Postal Service can be expected. Occasionally, customs will open packages for security reasons and then not send packages to their final destination. To avoid this, student can request expedited service through United Parcel Service (UPS) for an additional charge. For further information, please contact [email protected] or call 1-800-922-2219 to determine UPS shipping costs.
Students may request up to a six (6) month extension by completing an Extension Request Form, the form can be accessed here.
Payment Options
Students have up to six (6) months from the date of purchase to complete a course.
NASP exams allow two (2) attempts to make a passing score of 80%. After two attempts, the exam is no longer accessible. Additional exam attempts may be purchased for a small administrative fee. To purchase additional exam attempts, please contact [email protected] or call 1-800-922-2219.
Tests are open book. You can utilize your course materials during exams.
No. NASP courses are designed as stand-alone courses and must be completed in full for students to receive certificates. However, students may find that knowledge from completed outside coursework assists them in completing NASP courses. Please note that the Safety Professional Certificate and Safety Director Certificate certificates require prerequisites of which one option is completed degrees.
Exams are not timed. However, you are required to complete exams in one session. Exiting from the exam before results page will result in a failed attempt.
No. For each question, you must click the “Submit” button to finalize your answer. Be certain that you have selected the answer that you want before you click submit. Once you submit your answer, it cannot be changed. As soon as you submit your answer, you will be informed if you are correct or incorrect. If your answer is incorrect, make a note of the question content so that you know which section of the course to review.
Go to Client Login in the top right corner or click here.
Please allow 5-10 business days in order for us to review your score and issue your certificate. For our international students, some delays through the US Postal Service can be expected. Occasionally, customs will open packages for security reasons and then not send packages to their final destination. To avoid this, student can request expedited service through United Parcel Service (UPS) for an additional charge. For further information, please contact [email protected] or call 1-800-922-2219 to determine UPS shipping costs.
Students may request up to a six (6) month extension by completing an Extension Request Form, the form can be accessed here.
Course Options
Students have up to six (6) months from the date of purchase to complete a course.
NASP exams allow two (2) attempts to make a passing score of 80%. After two attempts, the exam is no longer accessible. Additional exam attempts may be purchased for a small administrative fee. To purchase additional exam attempts, please contact [email protected] or call 1-800-922-2219.
Tests are open book. You can utilize your course materials during exams.
No. NASP courses are designed as stand-alone courses and must be completed in full for students to receive certificates. However, students may find that knowledge from completed outside coursework assists them in completing NASP courses. Please note that the Safety Professional Certificate and Safety Director Certificate certificates require prerequisites of which one option is completed degrees.
Exams are not timed. However, you are required to complete exams in one session. Exiting from the exam before results page will result in a failed attempt.
No. For each question, you must click the “Submit” button to finalize your answer. Be certain that you have selected the answer that you want before you click submit. Once you submit your answer, it cannot be changed. As soon as you submit your answer, you will be informed if you are correct or incorrect. If your answer is incorrect, make a note of the question content so that you know which section of the course to review.
Go to Client Login in the top right corner or click here.
Please allow 5-10 business days in order for us to review your score and issue your certificate. For our international students, some delays through the US Postal Service can be expected. Occasionally, customs will open packages for security reasons and then not send packages to their final destination. To avoid this, student can request expedited service through United Parcel Service (UPS) for an additional charge. For further information, please contact [email protected] or call 1-800-922-2219 to determine UPS shipping costs.
Students may request up to a six (6) month extension by completing an Extension Request Form, the form can be accessed here.
Taking My Course
Students have up to six (6) months from the date of purchase to complete a course.
NASP exams allow two (2) attempts to make a passing score of 80%. After two attempts, the exam is no longer accessible. Additional exam attempts may be purchased for a small administrative fee. To purchase additional exam attempts, please contact [email protected] or call 1-800-922-2219.
Tests are open book. You can utilize your course materials during exams.
No. NASP courses are designed as stand-alone courses and must be completed in full for students to receive certificates. However, students may find that knowledge from completed outside coursework assists them in completing NASP courses. Please note that the Safety Professional Certificate and Safety Director Certificate certificates require prerequisites of which one option is completed degrees.
Exams are not timed. However, you are required to complete exams in one session. Exiting from the exam before results page will result in a failed attempt.
No. For each question, you must click the “Submit” button to finalize your answer. Be certain that you have selected the answer that you want before you click submit. Once you submit your answer, it cannot be changed. As soon as you submit your answer, you will be informed if you are correct or incorrect. If your answer is incorrect, make a note of the question content so that you know which section of the course to review.
Go to Client Login in the top right corner or click here.
Please allow 5-10 business days in order for us to review your score and issue your certificate. For our international students, some delays through the US Postal Service can be expected. Occasionally, customs will open packages for security reasons and then not send packages to their final destination. To avoid this, student can request expedited service through United Parcel Service (UPS) for an additional charge. For further information, please contact [email protected] or call 1-800-922-2219 to determine UPS shipping costs.
Students may request up to a six (6) month extension by completing an Extension Request Form, the form can be accessed here.
Cancellation/Refunds
Students have up to six (6) months from the date of purchase to complete a course.
NASP exams allow two (2) attempts to make a passing score of 80%. After two attempts, the exam is no longer accessible. Additional exam attempts may be purchased for a small administrative fee. To purchase additional exam attempts, please contact [email protected] or call 1-800-922-2219.
Tests are open book. You can utilize your course materials during exams.
No. NASP courses are designed as stand-alone courses and must be completed in full for students to receive certificates. However, students may find that knowledge from completed outside coursework assists them in completing NASP courses. Please note that the Safety Professional Certificate and Safety Director Certificate certificates require prerequisites of which one option is completed degrees.
Exams are not timed. However, you are required to complete exams in one session. Exiting from the exam before results page will result in a failed attempt.
No. For each question, you must click the “Submit” button to finalize your answer. Be certain that you have selected the answer that you want before you click submit. Once you submit your answer, it cannot be changed. As soon as you submit your answer, you will be informed if you are correct or incorrect. If your answer is incorrect, make a note of the question content so that you know which section of the course to review.
Go to Client Login in the top right corner or click here.
Please allow 5-10 business days in order for us to review your score and issue your certificate. For our international students, some delays through the US Postal Service can be expected. Occasionally, customs will open packages for security reasons and then not send packages to their final destination. To avoid this, student can request expedited service through United Parcel Service (UPS) for an additional charge. For further information, please contact [email protected] or call 1-800-922-2219 to determine UPS shipping costs.
Students may request up to a six (6) month extension by completing an Extension Request Form, the form can be accessed here.
Scholarships and VA
Students have up to six (6) months from the date of purchase to complete a course.
NASP exams allow two (2) attempts to make a passing score of 80%. After two attempts, the exam is no longer accessible. Additional exam attempts may be purchased for a small administrative fee. To purchase additional exam attempts, please contact [email protected] or call 1-800-922-2219.
Tests are open book. You can utilize your course materials during exams.
No. NASP courses are designed as stand-alone courses and must be completed in full for students to receive certificates. However, students may find that knowledge from completed outside coursework assists them in completing NASP courses. Please note that the Safety Professional Certificate and Safety Director Certificate certificates require prerequisites of which one option is completed degrees.
Exams are not timed. However, you are required to complete exams in one session. Exiting from the exam before results page will result in a failed attempt.
No. For each question, you must click the “Submit” button to finalize your answer. Be certain that you have selected the answer that you want before you click submit. Once you submit your answer, it cannot be changed. As soon as you submit your answer, you will be informed if you are correct or incorrect. If your answer is incorrect, make a note of the question content so that you know which section of the course to review.
Go to Client Login in the top right corner or click here.
Please allow 5-10 business days in order for us to review your score and issue your certificate. For our international students, some delays through the US Postal Service can be expected. Occasionally, customs will open packages for security reasons and then not send packages to their final destination. To avoid this, student can request expedited service through United Parcel Service (UPS) for an additional charge. For further information, please contact [email protected] or call 1-800-922-2219 to determine UPS shipping costs.
Students may request up to a six (6) month extension by completing an Extension Request Form, the form can be accessed here.
Recertification
Students have up to six (6) months from the date of purchase to complete a course.
NASP exams allow two (2) attempts to make a passing score of 80%. After two attempts, the exam is no longer accessible. Additional exam attempts may be purchased for a small administrative fee. To purchase additional exam attempts, please contact [email protected] or call 1-800-922-2219.
Tests are open book. You can utilize your course materials during exams.
No. NASP courses are designed as stand-alone courses and must be completed in full for students to receive certificates. However, students may find that knowledge from completed outside coursework assists them in completing NASP courses. Please note that the Safety Professional Certificate and Safety Director Certificate certificates require prerequisites of which one option is completed degrees.
Exams are not timed. However, you are required to complete exams in one session. Exiting from the exam before results page will result in a failed attempt.
No. For each question, you must click the “Submit” button to finalize your answer. Be certain that you have selected the answer that you want before you click submit. Once you submit your answer, it cannot be changed. As soon as you submit your answer, you will be informed if you are correct or incorrect. If your answer is incorrect, make a note of the question content so that you know which section of the course to review.
Go to Client Login in the top right corner or click here.
Please allow 5-10 business days in order for us to review your score and issue your certificate. For our international students, some delays through the US Postal Service can be expected. Occasionally, customs will open packages for security reasons and then not send packages to their final destination. To avoid this, student can request expedited service through United Parcel Service (UPS) for an additional charge. For further information, please contact [email protected] or call 1-800-922-2219 to determine UPS shipping costs.
Students may request up to a six (6) month extension by completing an Extension Request Form, the form can be accessed here.